No racists, no problem. Right?
“This is a pretty genteel environment, and you don’t usually see outright manifestations of bias,” says Laszlo Bock, head of human resources at Google. Sound familiar?
As a leader responsible for diversity and inclusion, you may have seen how “no outward manifestation of bias” can translate into institutional apathy about diversity education. If no one is engaging in overtly segregated hiring or using racial slurs, there is little urgency. So why is Google training all employees and pushing hard for a cultural shift?
Addressing the pipeline is not enough
Despite years of good intentions to hire a more diverse employee base, Google’s work force is just 2% black and 3% Hispanic, and 30% female. Google had begun to address the external factors years earlier, or so it thought, by sponsoring programs to increase the number of women and minorities who go into tech. At World Trust, we see this is common first approach across sectors. “What do we neeed to do to hire X percentage people of color?”